1. Who We Are
Forjex is a fitness application operated by Forjex Ltd. This policy explains how we collect, use, and protect your personal data when you use our mobile app, web platform, and marketing site.
2. What Data We Collect
Account data: Name, email address, date of birth, profile photo, authentication credentials, role, and account settings.
Fitness data: Workout logs, exercise history, personal records, body measurements, progress photos, nutrition logs, and training plans.
Health data: Data synced from Apple Health or connected wearables, including heart rate, sleep, steps, and recovery metrics. This data is only accessed with your explicit permission.
Social data: Posts, comments, likes, reposts, bookmarks, follows, Bursts, videos, direct messages, squad activity, reports, and moderation records.
Coach data: If you use the coaching platform, we collect coach profiles, client-coach relationships, program data, check-in responses, progress-photo annotations, coach messages, pricing, leads, and payout status.
Payment data: Subscription status, transaction IDs, coach payout status, and receipts. We do not store credit card numbers. Payments are handled by Apple and Stripe.
Usage data: App analytics, crash reports, device type, OS version, and feature usage patterns.
3. How We Use Your Data
- To provide the app and its features, including workout tracking, nutrition logging, AI coaching, coach tools, squads, leaderboards, messages, and the social feed
- To generate AI coaching recommendations based on your training history
- To connect you with coaches and share relevant training data with coaches you hire
- To power social features such as posts, Bursts, messages, leaderboards, squads, and activity notifications
- To run age checks, safety checks, reports, blocks, and moderation tools
- To send you notifications about workouts, check-ins, and app updates
- To improve the app through anonymised usage analytics
4. AI and Your Data
Our AI coaching features analyse your workout history, body metrics, stated goals, check-ins, and uploaded form-analysis media when you ask for AI help. We use Google Gemini to generate training plans, nutrition plans, chat responses, and form feedback. We send only the data needed for each request. AI providers are not allowed to train their models on your Forjex data.
5. Who Can See Your Data
Public: Your profile name, avatar, public stats, and any posts, Bursts, comments, lift submissions, or leaderboard entries you share publicly.
Your coach: If you hire a coach, they can see your workout history, check-in responses, adherence data, progress photos you share, and messages you send them.
Squad members: Members of your squad can see your squad activity and challenge participation.
Private: Your health data, nutrition logs, AI chat history, payment information, and biometric-protected progress photos are never visible to other users unless you choose to share specific items with a coach or another supported surface.
6. Data Sharing with Third Parties
We do not sell your personal data. We share data with:
- Infrastructure providers (Convex, Vercel, Cloudflare) to host and deliver the service
- AI providers (Google Gemini) to generate coaching recommendations, plans, chat responses, and form feedback
- Payment processors (Apple and Stripe) to handle subscriptions, coach payouts, and receipts
- Analytics tools to understand app usage (anonymised)
- Email providers to send transactional and marketing emails
We may also share data if required by law or to protect our legal rights.
7. Data Storage and Security
Your data is stored on servers in the United States and Europe. All data is transmitted over HTTPS and encrypted at rest. We use industry-standard security practices including access controls, audit logging, and regular security reviews.
8. Data Retention
We keep your data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where we are legally required to retain it. Anonymised analytics data may be retained indefinitely.
9. Your Rights
You have the right to:
- Access your data, export it from your account settings at any time
- Correct inaccurate data through your profile settings
- Delete your account and all associated data
- Withdraw consent for optional data processing (e.g. health sync, marketing emails)
- Object to data processing for direct marketing
- Port your data to another service in a machine-readable format
10. Cookies
Our marketing site uses essential cookies for functionality and analytics cookies to understand how visitors use the site. You can manage cookie preferences in your browser settings.
11. Children
Forjex is for users who are at least 16. We check date of birth before signup and block accounts that do not meet this requirement. If you believe someone under 16 has provided us with personal data, please contact us and we will delete it.
12. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes via email or in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.
13. Contact
Questions about this policy? Email us at privacy@forjex.com